When it comes to recognising and actioning significant design changes it is usually the larger organisations that can be the least enthusiastic to implement them.
'If it ain't broke don't fix it' may be one adage they follow, as those responsible also recognise that what they do is very high profile and inevitably will attract comment whether favourable or otherwise.
But delay in implementing change and improvements will lead to frustration by site users and content providers further down the chain of command.
And so the organisation blunders along hampered by its less effective website or intranet.
... there should be greater teamwork, a need for a more flexible approach and a willingness to discuss ideas before implementation.
could you be the weakest link?
Another issue that can hamper progress is when just one individual opts out of training, because they think they know their subject, when others are aware that they do not! Their involvement in a project can lead to poor structural and design decisions being made.
This in turn will have a knock-on effect that can seriously damage not only an organisation’s internal communications but the business as a whole.
So what should we learn from this? I believe that there should be greater teamwork, a need for a more flexible approach and a willingness to discuss ideas before implementation.
It is also crucially important that staff take time out to address their own training needs and to keep up-to-date with the fast moving subject of web publication.